Hamish Taylor

Hamish Taylor

Innovation, Customer Focus, Brand Management and Leadership Expert

With a CV that The Times commented “takes some beating”, Hamish followed academic and sporting success with a very fast track career through a number of high profile business roles, including CEO of Eurostar and setting up Sainsbury’s Bank.

Speaker enquiry

Hamish Taylor has enjoyed a long career in building and overhauling brands, first at Procter & Gamble, then at Eurostar where he become CEO, and subsequently at Sainsbury’s Bank.

He is now a brand expert and public speaker.

With a CV that The Times commented “takes some beating”, Hamish Taylor has managed to follow academic and sporting success with a very fast track career through a number of high profile business roles. As a result Hamish has established a winning record for driving innovation and change in a number of very different environments.

Hamish was appointed Head of Brand Management at British Airways taking responsibility for the airline’s passenger brands (First, Club, Concorde, Shuttle, etc.)

In 1997 he moved to Eurostar as Managing Director of Eurostar (UK) Ltd at the age of 36. The business was three years old and his remit was to reduce the major losses the operation was suffering. After two successful years in this role, he was appointed as Chief Executive Officer of Eurostar Group.

At the end of 1999 Hamish was appointed as Chief Executive Officer of Sainsbury’s Bank. Once again, the objective was rapid growth in profit from the breakeven position he inherited. The ability to innovate and move away from traditional banking approaches in order to behave more like a retailer, proved the key to the significant growth that resulted.

In 2004 Hamish established his own company, the Hamish Taylor Skills Exchange Network.

Hamish is also regularly featured in the broadcast media, his most recent project being the “Teen Canteen” television programme for the BBC.

View more

Decision Making

“Hamish’s presentations crackle with energy and original insights that make even our group of top-level, seasoned, high-achieving UK business and public sector leaders think ‘Crikey: that’s inspiring! Why didn’t I think of that!?’ And these are people who it’s hard to impress…”

Chairman, The Inspired Leaders Network


“One of the best presentations I have ever seen, let alone had the good fortune to Chair”

Chairman, Economist IT Directors Conference


“People were really impressed by Hamish’s presentation style, he speaks with lots of passion and moves around a lot which everyone seems to have enjoyed. People also liked all the little stories he shared with us about examples of things that he has been involved in throughout his career”.

London Borough Conference Organiser


Dec sports tv on @British_Airways .11 rugby progs:- 10 about England team, 1 Wales, 0 Scotland, 0 Ireland, 0 rest of world!
OK, should have been working instead of tv but, really?
1. British Airways or English Airways??
2. Do you not want international pax?
ps Great crew tonight!

Just to keep a sense of balance from my last tweet @British_Airways . Two flights today edi/ lhr BA1442 and lhr/vie BA 0704. One crew “old school”, one crew “mixed fleet”. Both outstanding and reminder why BA used to be best in world. Consistency would be great (ground and air)!

Customer to gate staff “would it be possible to give more notice to the lounge as the plane is half boarded when your gold card holders reach the gate?”
Answer “We give them plenty of time!”
That’s what happens when you outsource your customer service and brand @British_Airways

Meet @HamishWTaylor, the renowned expert giving certified #training today. If u didn’t register, u can still tune into our livestream https://t.co/c8kSMabLps Don’t miss out on this amazing opportunity to learn about Managing People in Big #Events ahead of the #FIFAWorldCup2022

More information at https://t.co/csa24wPCdw
Discount available to all my followers by using promotion code MASTERTHIEF10.
Please circulate to anyone you think might be interested.
Many thanks

Load More...

To book call us now at +44 (0)20 8948 1334 or email info@harveythorneycroft.co.uk